1. Introduction
This Privacy Policy explains how [Business Name/Fitoresyla.com] collects, uses, and protects your personal information when you use our services or visit our website. We are committed to protecting the privacy and personal data of our customers in accordance with applicable laws.

2. Data We Collect
We may collect personal information when you:

  • Place an order on our website.
  • Register for an account.
  • Contact us via communication channels (email, phone, etc.).
  • Use our services or interact with our website.

The data we may collect includes:

  • Name and surname.
  • Email address
  • Phone number.
  • Shipping and billing address.
  • Payment information (e.g., credit or debit card details via a secure payment system).
  • Browsing behavior information (cookies and similar technologies).

3. How We Use Your Information
Your personal information is used for the following purposes:

  • To process orders and deliver products/services.
  • To communicate with you regarding your orders.
  • To improve your experience on our website.
  • To share offers and promotions (only with your prior consent).
    We will not use your information for other purposes without your consent.
    Sharing Information with Third Parties

4. Sharing Information with Third Parties
We do not share your personal data with third parties, except when:

  • It is necessary to process your order (e.g., with shipping providers).
  • It is required by law or relevant authorities.
  • It is necessary to protect our legal rights.

5. Data Security
 We take reasonable technical and organizational measures to protect your personal data from unauthorized access, use, or destruction. We use encrypted systems and SSL certificates for online transactions.

6. Cookies and Similar Technologies
 Our website uses cookies to enhance its functionality and analyze traffic. You can manage your cookie preferences through your browser settings.

7. Your Rights
In accordance with data protection regulations, you have the right to:

  • Request access to your personal information.
  • Request the correction or deletion of your data.
  • Restrict or object to data processing.
  • Withdraw consent for marketing at any time.

8. Changes to the Privacy Policy
 We may update this Privacy Policy from time to time. Changes will be published on this page, and we will update the review date.

9. Contact
For any questions regarding this Privacy Policy or to exercise your rights, please contact us:

  • Email: [email protected]
  • Phone: +383 44 884 305
  • Address: Mati 1, Kompleksi Blini lll, E/40, Prishtinë, Republika e Kosovës